Terms & Conditions
Last Updated: November 2025
Ticking Biology (“we,” “us,” or “our”) provides subscription-based access to educational content and downloadable information products. By using our services and accessing our website, you (“user,” “customer,” or “you”) agree to comply with these legally binding Terms and Conditions, as well as our Privacy Policy and Cookie Policy.
These Terms and Conditions (“Terms”) govern your use of the Website and the services, content, and products offered through it, including paid subscriptions and access to educational materials. Please read these Terms carefully before using our Services. If you do not agree to all the Terms, you may not access or use the Services. This document incorporates best practices for digital subscriptions and information products while adhering to GDPR, consumer protection laws, and global e-commerce standards.
1. Description of Services
We provide an online platform offering:
- Access to exclusive educational articles, videos, and resources.
- Paid membership options with enhanced features and content access.
- Downloads of proprietary and third-party content.
2. User Responsibilities
2.1 Account Registration and Management
To access certain content, you may need to register for an account. You must provide accurate, complete and current information during account creation and payment processing. Account credentials are confidential, and you accept full responsibility for all activities under your account. Unauthorized sharing of login details or systematic content extraction via automated tools is strictly prohibited. You agree to notify us immediately of any unauthorized use of your account.
2.2 Content Usage Restrictions
All original content on the Website, including text, graphics, logos, videos, and the compilation of such content remains the intellectual property of Ticking Biology. You receive a limited, non-exclusive, non-transferable license strictly for personal, non-commercial use.
The website may include content licensed from or provided by third parties. The use of such third-party content is subject to these Terms and any additional terms or licenses specified by the third party. We do not grant any rights to third-party content; you must adhere to the third party’s terms.
You must not:
- Modify, reproduce, duplicate, copy, sell, resell, or exploit any portion of the services or content without our express written permission.
- Distribute, publicly display, or create derivative works based on our content or third-party content (including downloads).
- Use any automated system or software to extract data from the Website (“screen scraping”).
3. Subscription Services
3.1 Billing and Automatic Renewals
We offer paid membership plans. By subscribing, you agree to pay the specified fees.
Subscriptions auto-renew at the end of the selected term unless canceled ≥24 hours before renewal. Fees reflect current rates displayed at checkout, excluding third-party transaction charges (e.g., foreign currency fees). Failed payments trigger three retry attempts over 10 days. Persistent failures result in service suspension.
We reserve the right to modify subscription fees upon reasonable prior notice.
3.2 Cancellation and Refunds
You may cancel your subscription at any time through your My Account page. Your access will continue until the end of your current billing cycle. Because access to the platform is provided immediately after purchase, the subscription is non-refundable and does not include a free trial period.
4. Downloadable Information Products
4.1 Licensing and Access
Purchased bundles grant perpetual access to downloaded materials but prohibit redistribution. Technical requirements (e.g., compatible software versions) are specified on product pages.
4.2 Delivery and Updates
Content is delivered instantly post-payment. We reserve the right to update or remove products but guarantee 1-month access to purchased versions.
5. Payment Security
5.1 PCI-DSS Compliance
Payments processed through certified gateways (PayPal, Stripe, Visa, Mastercard) encrypt data end-to-end. We never store full credit card details.
5.2 Price Accuracy
Listed prices exclude taxes unless specified. Typographical errors void orders, with customers notified to reconfirm corrected pricing.
6. Legal Protections
6.1 Disclaimers
The services and all content are provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied. We do not warrant that the Services will be uninterrupted, error-free, secure, or that the content will be accurate, complete, or current.
- Medical Content: Materials are for informational purposes only and do not substitute professional medical advice.
- Third-Party Links: We disclaim responsibility for external sites linked from our platform.
- Service Availability: Access may be temporarily restricted for maintenance or unforeseen outages.
While we take reasonable precautions, we cannot guarantee that downloads from this Website will be free of viruses or other destructive features. You are responsible for implementing sufficient procedures and checkpoints to satisfy your requirements for antivirus protection and accuracy of data input and output. We are not responsible for any loss or damage caused by a distributed denial-of-service attack, viruses, or other technologically harmful material that may infect your computer equipment due to your use of our Services or downloading of any content.
6.2 Liability Limitations
To the fullest extent permitted by law, in no event will Brains On Duty, UAB, its affiliates, officers, directors, employees, agents, suppliers, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages (including without limitation, loss of profits, data, use, goodwill, or other intangible losses), resulting from (i) your access to or use of or inability to access or use the Services; (ii) any conduct or content of any third party on the Services; (iii) any content obtained from the Services; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.
Our liability for any damages shall not exceed 100% of the fees paid in the preceding 1 month of the event giving rise to the claim.
7. Indemnification
You agree to defend, indemnify, and hold harmless Brains On Duty UAB and its licensees and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of (a) your use and access of the Services, by you or any person using your account and password; (b) a breach of these Terms; or (c) your violation of any third-party rights, including without limitation any intellectual property rights or privacy rights.
8. Data Protection
8.1 GDPR Compliance (EU/EEA Users)
Personal data processing aligns with our Privacy Policy. You may request data access, rectification, or deletion via support@tickingbiology.com.
8.2 Cookie Management
Our cookie banner may allow granular control over tracking preferences. Essential cookies (e.g., login sessions) cannot be disabled. For more information, please see our Privacy Policy section 10 Cookies and Tracking Technologies.
9. Dispute Resolution
9.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of Lithuania. Disputes fall under the exclusive jurisdiction of the courts of Lithuania. However, EU consumers may bring claims in their country of residence, as permitted under applicable law.
9.2 Mandatory Arbitration
Except for claims seeking injunctive relief, all disputes shall be submitted to binding arbitration administered by the Vilnius Court of Commercial Arbitration in accordance with its rules. Arbitration will be conducted in Vilnius, in Lithuanian or English, and each party shall bear its own costs unless otherwise decided by the arbitrator.
10. Amendments
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Services.
11. Force Majeure
We shall not be held liable for any failure or delay in the performance of our obligations due to causes beyond our reasonable control. These include but are not limited to acts of God, war, strikes, epidemics, internet service outages, or government-imposed restrictions. In such cases, we will make reasonable efforts to resume service as soon as possible.
11. Contact Us
Contact:
For inquiries or data requests:
Email: support@tickingbiology.com
Postal Address: Manufaktūrų g. 6, LT11342 Vilnius